Contact Us

Once your order is dispatched, we send a tracking link via SMS and email. You can use that link to follow your package in real-time. If you haven't received it, please message us on WhatsApp with your order number.

For UAE orders, delivery typically takes 1–3 business days. For orders shipping to other GCC countries, please allow 3–7 business days. Orders placed before 2 PM (UAE time) are usually processed the same day.

Yes! We offer a 7-day return window. The product must be unused, in its original packaging (including the box and straw), and in brand-new condition. Please contact us to initiate a return.

Absolutely. We offer special pricing and custom engraving for corporate gifts, events, and bulk orders. Please use the contact form above or email [email protected] for a custom quote.

We love collaborating! If you are a content creator or a brand that aligns with our mission of style and sustainability, please send your media kit or proposal to our email for our marketing team to review.